Frequently Asked Questions
Everything you need to know about your Tobios Kits experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific measurements listed for the best results.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request for a refund or an exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What payment methods do you accept?
Tobios Kits accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How should I care for my Tobios Kits apparel?
To maintain the quality of your garments, we recommend machine washing in cold water with like colors and tumble drying on low. Avoid using bleach or harsh chemicals to preserve fabric integrity.
Can I track my shipment?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.